Research Results

Results of Research Surveys (past five years)

Accountants Used (3/19)
Agency Plan Consultants Used (1/18)
Answering Services (1/16)
Auditors used
Babysitting Onsite (10/15)
Basketball Hoops – Do You Have (7/19)
Bathfitter – Experience with
Bathroom Remodeling Vendors Used (10/15)
Bed Bug Heat Treatment  (1/18)
Blown Insulation  (1/18)
Board Meetings – How often do you meet?  (10/15)
Call Switches  ( 5/19)
Capital Funds Used for Operations  (4/15)
Car Allowances  (10/18)
Children Allowed at Briefings  (5/15)
Collection Agency Used  (2/15)
Community Room Rental Policies
Community Service Volunteers  (3/19)
CO Detectors  (12/18)
Copier – Own or Lease?  (1/18)
Credit Card Rewards Points – How Handled  (6/19)
Credit/Debit Cards Accepted  (7/16)
Credit Reports – Do You Run? Cost?  (7/19)
Criminal Checks – Companies used  (9/20)
Criminal Trespass Policies
Deadbolt Use  (4/15)
Disapproving Tenancy Request (HCV)  (2/16)
Disaster Preference  (5/18)
Elderly Services  (2/19)
Elderly – When No Longer Can Take Care of Themselves  (6/19)
Environmental Reviews Phase 1 – Who Does  (8/18)
Fitness Incentives  (6/15)
Garden Policies  (2/19)
Gas Meter Transfers  (7/15)
General Depository Agreement – Problems With  (2/19)
Gifts for Tenants/Commissioners  11/19)
Grantwriters  (5/18)
Gun Carrying Policy for Staff (3/18)
HCV Fee Accountants  (7/18)
Hearing Officers – PH Grievance Procedure
Homeless Preference   (6/18)
HQS Inspections  – Contracted or in-house   (1/15)
HQS Inspections – Contracting with other PHAs to do; cost   (2019)
HQS Re-Inspection Fees   (3/19)
Human Resources Function – Who handles in small PHAs    (5/15)
HVAC service – how handled  (6/18)
Internet Service – Providing to Residents  (3/17)
Inventory Control of Consumables  (2/15)
Inventory Control – Computer Management  (5/19)
Late Fees Charges  (6/18)
Laundry Facilities  (3/16)
Lawncare Contracted  (1/15)
Leave Carry-Over   (6/16)
Lock Outs – Charging when Residents lock themselves out  (10/18)
Maintenance – how much do you pay?  (2/15)
Maintenance Pay – Overtime or On-Call   (7/20)
Medical Insurance – what provided by PHA  (8/17)
Medical Insurance – percentage paid by PHA  (5/18)
Medical Insurance Providers and Share  (5/18)
Medical Insurance – Who Uses TMLGBRP?  (3/20)
Mini blinds?  (6/19)
Mobile Device Use  (1/16)
Paperless – Have You Gone   (11/18)
Payroll Contracted Out  (5/19)
Permissive Deductions  (2/16)
Per Diem  (7/15)
PILOT Waivers (7/20)
PNA Vendors used (7/20)
Public Information Act Response (10/20)      Sample Form
Rent Collection Methods  (1/16)
Rent – due date when falls on a weekend  (10/18)
Retirement Program Offered  (2/20)
Rooftop Leases  (5/15)
Salary Increases – Basis for (9/20)
Satellite Dish Policies  (6/18)
Seals – Affixing to Documents  (3/17)
Securing Maintenance Shop/Materials   (3/18)
Securing Playgrounds  (3/18)
Security Camera Experience   (3/18)
Security Deposits Charged   (12/18)
Security – Outside Contract for   (4/18)
Sick Leave Donation  (2/19)
Shower-Only Units  (4/15)
Smoke Odor Removal  (7/18)
Software – Tenant Management, Who Using  (11/19)
Storm Door Experience   (2/20)
Tablet Use  (4/16)
Upfront Income Verification – Company Used
Utility Allowances (Sec 8) – who prepares  (10/15)
Utility Costs  (7/19)
Utility Cutoffs and Reconnects   (2/18)
Vehicle Fleet Card Companies  (1/17)
Vehicles – Allowances/PHA-owned   (5/18)
Verification of assets
Veteran Preference   (4/15)
Virtual Briefings  (7/20)
Visiting Pets
Visitor Policy Enforcement  (5/15)
Weapons and Employees  (5/16)
Wheelchair Ramps  (5/15)
WiFi Provided?   (6/18)
Work Orders – What used/Vendors  (10/20)
Workers Comp – how handled in personnel policy   (8/18)