Results of Research Surveys
|After School Programs
Annual Leave Policies
Appliances – from whom do you buy?
Architects used and recommended
Asbestos Flooring Removal
Auto Liability Insurance Required of Tenants
Bathroom Remodeling Vendors Used
Bed Bugs – have you used Heat Treatment?
Blinds – do you provide?
Board Meetings – where do you post your notice?
Board Meetings – How often do you meet?
Budget Cuts for HCV – what is your PHA doing to lessen impact?
Bug Juice – have you used?
Capital Funds Used for Operations
Caseloads – HCV Program
Cell Phones – Who pays for?
Checks – From whom do you order?
Children Allowed at Briefings
Collection Agency Used
Collections Policies-when tenant leaves owing money
Commissioner Appointments – who does them in your city?
Copiers – Lease v. Buy
Copies – Charges for
Criminal Checks (2014)
Criminal History – time before admission
Criminal Trespass Policies
Daycare in Units
Development on LongTerm Leases
Direct Deposit for payroll
Disapproving Tenancy Request (HCV)
Disposition of Large Trash Items left by tenants
Domestic Violence Preferences
Dress Codes for staff
Drug Dogs – Use or Have Used 4/12
Electric – Going All
Electronic Cigarettes Policy
Environmental Reviews – Who did
Foundation Repair Companies Used
Four-Day who has gone to 4-day weeks
Fuel Tax Exemptions
Garbage Pickup Waivers
Gas Meter Transfers
Gasoline Purchase for PHAs
Grand Children Visits
Guns – do you carry or have in office?
HCV – Contracting Management
Health Insurance Percentage paid by PHA
Hospice – How treat residents in
HQS Inspectors – How many do you have?
HQS Inspections – Contracted or in-house
Human Resources Function – Who handles in small PHAs
Informal Hearings (HCV)
Inspections – manual or software scheduling
Inspections – How many per day
Insurance Required of Non-Construction Contractors
Interim Rent – How much increase before report
Inventory Control of Consumables
Late Rent Charges
Laundry Room Policies
Leave Pooling and/or Sharing
Leave – pay in lieu of
Legal Work – Hire attorneys or on staff
Logmein – experience with
Maintenance – contracting
Maintenance – handling overtime
Maintenance – living in unit
Maintenance – how much do you pay?
Maintenance – what considered emergency
Make Ready – inhouse or contract
Master Key to Police
Mobile Device Use
National Night Out
No Cash Policies
Over The Counter Drug Allowance
Paperless – who has gone paperless
Parking Policies (2014)
Past Offenders Housing
Pest Control – Inhouse or Contract?
Pet Fees Charged
Personal Checks for Rent
PILOT Waivers (2012)
PILOT Waivers (2015)
Police Officers – do you have fulltime on staff?
Pools – Kiddie
Porches – What is Allowed on
Pro-rating Salaries – How do you do it?
Recording Phone Calls
Rent Collection Methods
Revenue Increasing Activities
Raises – 2013
Retirement programs and employee contributions
Saturday Work Hours
Scholarships PHA scholarships to resident children
Section 8 Homeownership
Security Systems – scattered site housing
Smoke Alarm Tampering
Smoke Free Policies
Smoke Free Policies – Enforcement
Social Security – How do you verify?
Software Companies – who do you use?
Software for Fixed Asset Management
Stove Top Firestop
Surveillance Cameras 2011
Surveillance Cameras 2013
Tenant Death – how do you handle belongings?
Tenant Services Provided
Utilities – What is PHA paying?
Utility Allowances – provide info to others
Utility Allowances – who prepares
Utility Allowances (Sec 8) – who prepares
Utility Company Deposits
Utility Services – RFPs for?
Utility Turn On Requirements
Vehicle Fleet Card Companies
Verifications – companies used for UIV
Videos – Tenant Briefing/Orientation
Visitor Policy Enforcement
Work Number – Do you Use?
Zero Income Policies