Procedures

Adding Family Members
Adjusted Income (9/17)
Affirmative Marketing
Annual Income Determination (9/17)
Briefing Packet Info Section 8
Civil Rights
Informal Hearing Procedure 1 (THA)
Informal Hearing Procedure 2
Intake Procedures – guidance (THA)
Intake Procedures – Sample
Lease Enforcement Procedures
New Resident Housecleaning Orientation Kit
Orientation – Pre-Occupancy
Playground Rules
Reasonable Accommodation Procedures

For Admissions
For Residents
For Housing Managers

Rent Determination – Public Housing (THA)
Rent/HAP Determination – HCV
Screening Procedures 19 (THA)
Showing Units
Standard Operating Procedures (HCV) – Examples

Child Support
EIV Records Mgt.
File Maintenance
Funding Resources
Grievance Procedures
Grievance Appeals
HQS/Inspections
Quality Control
Recertifications
Staff Duties
Waiting List
SEMAP Self Assessment

Adjusted Income
Housing Opportunity
HQS
Rent Reasonableness
Response to Indicators
Selection from Waiting List
Waiting List Mgt.

Verification Procedure 19 (THA)
Visitors– Procedures for
Waiting List – Site-Based